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This will occur if there are any Adobe applications on your computer that have the Update feature disabled. You may see an error "Permission may be required" while trying to install Adobe apps from. Error message at when you try to install Adobe app. Note: The app can take slightly longer than usual to load with this solution, as content in the OOBE folder is rebuilt after launch. Restart the computer and launch the Creative Cloud desktop app again.Delete the entire contents of the OOBE folder.See the notes above about how to find these. Note: The AppData is hidden with Windows default settings. Windows: C:\Users\\AppData\Local\Adobe\OOBE Note: The /Users//Library/ is hidden by default after 10.7. Mac OS: /Users//Library/Application Support/Adobe/OOBE Browse to the following location based on your operating system.Quit the Creative Cloud desktop app from the gear icon in the upper-right corner.To fix this, delete the contents of the OOBE folder and relaunch the Creative Cloud desktop app Edit XML and set the AppsPanel and SelfServeInstalls value to trueĬreative Cloud Desktop App doesn't open, progress wheel just spins./Library/Application Support/Adobe/OOBE/Configs.Press Command + Shift + G to open a file search dialog and enter, for example, “~/Library/”. To navigate to a hidden folder, open the Finder application. These files may be hidden on your computer.
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Open the Creative Cloud Desktop app and sign back in.Edit XML file there and set the AppsPanel and SelfServeInstalls value to true.You may need to enable your account to see hidden files. C:\Program Files (x86)\Common Files\Adobe\OOBE\Configs.Sign out of and then Quit the Creative Cloud Desktop app.If the Apps tab is not visible in your Adobe Creative Cloud Desktop Application, you can restore it by following this process.įirst, make sure you can see all the hidden files and directories. The missing tab may also prevent fonts from syncing. Since the tab is missing you cannot manage your Adobe apps from the Creative Cloud Desktop app. The apps tab may not be visible if the update feature has been disabled, after applying updates to the Adobe Creative Cloud Desktop Application or any other Adobe Creative Cloud application.
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